What our 10,000+ customers say about POS-cashservice. Read reviews and experiences here.
- Payment solutions
Your expert in payment solutions
Experience & Reviews
Your opinion counts
4.2+ ⭐⭐⭐⭐⭐
based on more than 91 reviews on Google
10.000+
happy customers
Over 19 years
Experience in the payment industry
FAQs
What can I do if I have a question or concern?
Our customer service is available seven days a week by phone or email and on working days via live chat. Whether you have a technical question or need support, our experienced team will help you quickly and easily.
How can I share feedback or suggestions for improvement?
We look forward to your feedback. Your opinion helps us to continuously improve our service. You can contact us at any time via e-mail, telephone or our contact form. Every suggestion is carefully considered in order to make our service even better.
What happens if I have a complaint?
Your satisfaction is our top priority. If something does not work to your satisfaction, we will find a solution immediately - be it a quick troubleshooting, a device replacement or an adjustment to your contract. Simply contact us and we will find a solution that meets your requirements.
Can I adjust my contract flexibly?
Yes, we offer flexible contract options. If your business requirements change, you can discuss individual adjustments with us. Our goal is to find a solution that fits your business perfectly.
How quickly will I receive an answer to my inquiry?
We attach great importance to fast response times. You will usually receive an answer within a few hours. For urgent matters, we are there for you immediately by telephone to ensure that your business continues to run smoothly.
What happens if my problem cannot be solved immediately?
If an issue takes longer to resolve, we will stay in close contact with you and ensure the fastest possible solution. If your EC terminal is affected, you benefit from our replacement service on the next working day so that you can continue working without interruption.
How to reach us
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