This is us

Since our founding in 2006, we have established ourselves as a reliable partner for cashless payment solutions. As a 100% subsidiary of Volksbank eG – Die Gestalterbank, we combine the security and stability of a renowned bank with the flexibility of an independent provider.
Our entire team is based in Dresden and works every day to provide our customers with tailored, future-proof solutions. With our own in-house support, we ensure fast response times and expert assistance directly from our team – without external call centers or long waiting times.
Thanks to our independence from individual providers, we can offer customized solutions that are precisely tailored to your needs. Rely on our experience, strong network, and personal service for seamless payment processing.

Individual solutions for every company

Individual solutions for every company

POS-cashservice provides you with payment solutions that are perfectly tailored to your industry and business size. Whether stationary terminals for retail stores or mobile devices for field service and restaurants - we adapt flexibly to your requirements.

Transparent and fair pricing

Transparent and fair pricing

Our prices are not only affordable, but also transparent. With flexible contract terms and low discount fees, you can keep an eye on costs without hidden fees or long-term commitments.

Fast, reliable customer service

Fast, reliable customer service

Our support team is there for you 365 days a year and responds quickly to your concerns. Whether it's technical support or questions about contracts - we make sure you feel well looked after at all times.

I have been a customer of POS-cashservice for a long time and have always been completely satisfied. You get very competent and fast advice. In the event of faults or defects, help is provided very quickly and terminals are also replaced very quickly if necessary. In my opinion, it is also the best provider due to its regionality. The price/performance ratio is also perfectly acceptable and justified.

I. Siegel

POS-cashservice GmbH has once again proven why they are at the top of my list. When one of my terminals broke down yesterday – which can of course happen – they were on the spot with a new one today! Speed and reliability are just as important as the friendliness and helpfulness of every single contact person. I simply feel great after this experience.

T. Sommerau

In my opinion, one of the best providers I have had the pleasure of getting to know in the last 15 years. Service and availability have always been excellent. Super friendly staff and great conditions too. I can only warmly recommend POS. Thank you for the great cooperation.

S. Pietsch

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FAQ

Why should I choose POS-cashservice?

POS-cashservice provides tailored payment solutions perfectly suited to your business. With top-notch customer service available 7 days a week, low fees, and fast repair services, we set new industry standards. Join over 10,000 satisfied customers who benefit from our competitive discount rate of just 0.23% for Girocard transactions.

What sets POS-cashservice apart from providers like SumUp or Payone?

Compared to competitors, POS-cashservice offers lower transaction fees, customized contracts tailored to your needs, and next-business-day replacement for defective devices. Additionally, our personal customer service is available without long wait times via phone, email, or live chat.

What benefits does POS-cashservice offer small and medium-sized businesses?

We understand the needs of small and medium-sized businesses. With flexible contract models, fast device deployment, and a hassle-free online ordering process, you can start accepting card payments in no time. Plus, our low costs help you protect your margins.

How quickly will I receive a replacement device in case of a defect?

If your card terminal is defective, we offer a next-business-day replacement service. This ensures your business operations continue without long interruptions.

Can I also use POS-cashservice payment solutions online?

Yes, in addition to our card terminals for brick-and-mortar businesses, we also offer modern online payment solutions and POS systems. This allows us to cover all your needs – from in-store transactions to e-commerce applications.

Is POS-cashservice customer support really available at all times?

Our technical support is available 7 days a week. You can easily reach our customer service via phone, email, or live chat – we're here to quickly and efficiently assist you with any questions or issues.

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