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FAQs

Why should I choose POS-cashservice?

POS-cashservice offers you customized payment solutions that are a perfect fit for your company. Benefit from personal 7-day support, low fees from 0.23% for Girocard and a fast replacement service in the event of a defect. More than 10,000 satisfied customers already rely on our service.

What distinguishes POS-cashservice from providers such as SumUp or Payone?

In contrast to many other providers, we offer you lower transaction costs, flexible contract models and a replacement device on the next working day if required. Instead of anonymous hotlines, you can expect personal customer service from us - directly accessible by phone, email or live chat.

What advantages does POS-cashservice offer especially for small and medium-sized companies?

We know exactly what SMEs need. With flexible rental models, fast delivery and straightforward online ordering, you can be up and running in just a few days. Our favorable conditions help you to reduce costs and secure margins.

How quickly will I receive a replacement device in the event of a defect?

In the event of a technical defect, we usually provide a replacement device by the next working day. This ensures that your payment transactions remain smooth and uninterrupted even in the event of a fault.

Does POS-cashservice also offer online payment solutions?

Yes, in addition to stationary EC terminals, we also offer modern online payment solutions and checkout systems. Whether on site or in e-commerce - with us you are ideally positioned on all sales channels.

Is customer service really always available?

Our technical support is there for you 7 days a week. Whether by phone, email or live chat - you can reach us quickly and directly, without waiting on hold or detours.

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